Course: 10982 –Supporting and Troubleshooting Microsoft Windows 10

За Курса (About this Course):

This course is designed to provide students with the knowledge and skills required to support and troubleshoot Windows 10 PCs and devices in a Windows Server domain environment. These skills include understanding of Windows 10 features, how they can be used in an Active Directory environment and how to troubleshoot them.

Цели – Какво ще научите (Course Goals/Skills):

• Describe the processes involved in planning and using a troubleshooting methodology for Windows 10.
• Troubleshoot startup issues and operating system services on a Windows 10 PC.
• Resolve issues that pertain to hardware devices and device drivers.
• Troubleshoot Windows 10 devices remotely.
• Troubleshoot issues that pertain to network connectivity.
• Troubleshoot client configuration failures and issues with application of Group Policy Objects.
• Troubleshoot issues related to user settings.
• Troubleshoot remote connectivity issues.
• Resolve issues related to accessing resources from devices that are domain-joined.
• Resolve issues related to accessing resources from devices that are not domain-joined.
• Troubleshoot issues that pertain to application installation and operation.
• Maintain a device running Windows 10.
• Recover a device running Windows 10.

10982 – Microsoft – Supporting and Troubleshooting Microsoft Windows 10